5.5. Transaction Markers

Transaction markers are created to notify users about specific issues that might happen to transactions and usually require quick response or additional business process (for example, manual review or communication with the customer). This screen allows to view all created transaction markers and work with them, by adding comments to markers and set them as “processed” if the issue has been resolved. Notifications about new markers can be sent by e-mail, this functionality is configured on “Transaction Marker Notification” screen. Transaction markers can be sorted with search criteria by marker type and status. The list of markers contains information about each marker type, status and linked order ID:

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